Here are some ways that you can build up your people and organizational relationship skills.
- Embrace Line-Of-Business (LOB) Tensions – when you’re under pressure to get things done, the last thing you want is someone from another part of the business putting road blocks in your way and slowing you down. Instead of getting frustrated and wasting your energy in disagreements and conflict, consider the LOB perspective that person has. LOB tensions are like “checks and balances” for businesses. If everyone is always agreeable, you might be missing something very important.
- Reframe your “asks” – It’s much easier to get people to do something for you if there’s a benefit for them. If you are a marketer and trying to roll out a new program or campaign for Sales, tell them how it’s going to help them with bookings, revenue and attaining their quota and NOT about how it’s going to increase market share, demonstrate thought leadership, or improve the inner mechanics of Marketing like web lead conversions, etc.
- Focus on Respect, not being Right – In heat of battle, driving your business and beating your competition, consider the longer term implications of how you “throw your weight around.” I was speaking with Moshe Gavrielov, CEO of Xilinx, and he said “As a CEO, it’s more important to focus on respect rather than being right.” His point is that the most successful executives understand how important establishing and maintaining good relationships are for effective leadership.
- Keep your Friends Close and Your Enemies Closer – Good and bad politics intensify significantly the higher up you go in the organization. You can’t avoid conflict nor the people who may be creating problems for you. It’s worse to be blindsided by them, so find ways to meet with them on a regular basis. Instead of being surprised, you’ll be prepared. Then you are in a better position to proactively manage the situation, minimize damage to your team, and get the focus back on moving the business forward (rather than personal agendas).
What have you done to build up your EQ and cross organizational relationships? Please share your experience. If you found this interesting, please use the toolbar below to share it with your network.